· Posted on X by Steven Shortino @StevenShortino

A franchise vibe-coded its own support platform for under $30 a month

Steven Shortino's franchise set out to build a ticketing platform and accidentally consolidated all of its platforms into one, for under $30 a month. It now has an AI assistant with an agent mode, auto-assigned tickets, a P&L analyser hooked to franchisees' QuickBooks, a schedule builder, online training, inventory planning and a project tool that works like Asana, Monday or Notion. He says it saved five figures in SaaS subscriptions across the system, with a booking/POS system and CRM in progress. His coding experience before this: zero. Whole SaaS stacks are getting cleared in a single wave.

Saving, as stated by the author: five figures in SaaS subscriptions; runs for under $30/month

We accidentally vibe-coded the most robust franchise support platform I've ever seen.

Cost: <$30/mo

Earlier this year, we wanted to build a ticketing platform for our franchise system.

It has since turned into a consolidation of all of our platforms into one.

5 figures in SaaS subscriptions saved across the system.

Here's a preview of everything it does:

1. AI assistant.

Access to every help document, manual, training, email, meeting notes, and anything else ever said in our system to assist with inquiries.

In addition, it has an "agent mode" that can help complete tasks on the platform itself.

2. Comprehensive ticketing system.

Inquiries auto-assigned to team members and departments based on the topic.

Internal notes across teams, can attach files, AI-assisted replies.

3. P&L analyzer

Franchisee connect their QuickBooks account.

Financials are analyzed against system benchmarks. AI will provide recommendations for adjustments.

Helps project future performance based on booking volume and historical system data.

4. Schedule builder

Automatically builds franchisees' staff schedules for maximum efficiency. Uses historical and projected booking data.

5. Online training program

End-to-end solution for the digital aspect of our training.

PowerPoint with voiceover, multiple-choice questions, and a login for each user.

6. Inventory planning

Our system will automatically suggest your inventory needs to help with future planning.

7. Pre-opening checklist and project management

A built-in tool that functions just like Asana, Monday, Notion, etc

Additional integrations: Google Calendar, Google Drive, Looker Studio, Google Docs/Sheets

20+ features that I hadn't even listed.

In progress: Booking platform/POS system & full CRM for customer data and email/SMS marketing.

I used to think the "vibe code" hype was propaganda.

But we're a living, breathing example of this.

0 experience coding, btw.

— Steven Shortino, read the original on X

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