Louis Blythe cancels HubSpot after 10 years and builds a replacement in 2 weeks
Louis Blythe's team cancelled HubSpot after ten years. The complaint is a familiar one in this war: the tool turned into a kitchen sink of features, too busy for a small team, because bigger tools chase bigger customers. Louis sums it up as paying for 400 features and using 20. So the team built their own, and it took two weeks. The replacement does exactly what they need and nothing else. Losing a ten-year customer hurts any SaaS, and this one didn't walk over to a competitor. It built one.
We just cancelled Hubspot after 10 years.
It became a kitchen sink of tools.
Too busy.
Bigger tools chase bigger customers, so a small team ends up paying for 400 features and using 20.
So we built our own. It took 2 weeks. It does exactly what we need and nothing else.
— Louis Blythe, read the original on XMore SaaS obituaries
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